Get in Touch

Mackenzie Financial Planning.
The Exchange, Bank Street, Bury. BL9 0DN.

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By Phone
0161 763 1950

By Email
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If you are unhappy with our service

If you have a complaint about your financial planner, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

Riverside House

The Waterfront

Newcastle upon Tyne

NE15 8NY


Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website:

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (